TERMS AND CONDITIONS

Service Agreement

Last updated: January 2024. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing and using LottoCraftZone services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services.

These terms constitute a legally binding agreement between you and LottoCraftZone.

2. Eligibility Requirements

  • You must be at least 18 years of age
  • You must be legally capable of entering into binding contracts
  • You must not be prohibited from gambling under applicable laws
  • You must provide accurate and complete registration information
  • You must be the rightful owner of the payment methods used

3. Account Registration and Security

Account Creation

  • One account per person, household, or IP address
  • Accurate personal information must be provided
  • Identity verification may be required
  • Account sharing is strictly prohibited

Account Security

  • You are responsible for maintaining account confidentiality
  • Notify us immediately of any unauthorized access
  • Use strong passwords and enable two-factor authentication
  • You are liable for all activities under your account

4. Game Rules and Conduct

Fair Play

  • All games must be played fairly and honestly
  • Use of automated systems or bots is prohibited
  • Collusion with other players is not allowed
  • Any form of cheating will result in account termination

Game Results

All game results are determined by certified random number generators. Results are final and cannot be disputed once confirmed.

5. Deposits and Withdrawals

Deposits

  • Minimum and maximum deposit limits apply
  • Deposits must be from legitimate sources
  • Processing times vary by payment method
  • Deposit fees may apply for certain methods

Withdrawals

  • Identity verification required for withdrawals
  • Withdrawals processed to original payment method when possible
  • Processing times: 1-5 business days
  • Minimum withdrawal amounts apply

6. Bonuses and Promotions

  • Bonuses are subject to specific terms and conditions
  • Wagering requirements must be met before withdrawal
  • Bonus abuse will result in forfeiture of bonus and winnings
  • We reserve the right to modify or cancel promotions
  • Maximum bet limits may apply when using bonus funds

7. Responsible Gambling

We are committed to promoting responsible gambling. We provide tools and resources to help you maintain control over your gambling activities:

  • Deposit limits and time limits
  • Self-exclusion options
  • Reality checks and session reminders
  • Links to professional help organizations

8. Prohibited Activities

The following activities are strictly prohibited:

  • Money laundering or fraudulent activities
  • Using stolen or unauthorized payment methods
  • Creating multiple accounts
  • Reverse engineering or hacking attempts
  • Abusive behavior towards staff or other players
  • Violation of applicable laws and regulations

9. Intellectual Property

All content, software, and materials on our platform are protected by intellectual property rights. You may not copy, modify, distribute, or create derivative works without our express written permission.

10. Limitation of Liability

LottoCraftZone shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability is limited to the amount of your account balance.

11. Account Suspension and Termination

We reserve the right to suspend or terminate accounts for violations of these terms, suspicious activities, or at our sole discretion. Upon termination, any remaining balance will be returned after deducting applicable fees and charges.

12. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration. The arbitration shall be conducted in accordance with the rules of the relevant arbitration association in our jurisdiction.

13. Governing Law

These terms are governed by the laws of Victoria, Australia. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Victoria.

14. Changes to Terms

We may modify these terms at any time. Material changes will be communicated through email or website notifications. Continued use of our services constitutes acceptance of the modified terms.

15. Contact Information

For questions about these terms and conditions, contact us:

Email: [email protected]

Address: 17 Bourke Crescent, Docklands VIC 3008, Australia

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